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Coordinator Quality Assurance & Control

Richmond, British Columbia

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Job ID R222080 Date posted 10/09/2025

COMPANY OVERVIEW

FreshPoint, a division of Sysco, is the largest produce distributor in North America, we focus on bringing fresh food from the farmer’s field to our customers’ kitchens. FreshPoint operations span more than 30+ distribution centers in the US and Canada. We target regional and national foodservice customers in such markets as catering, healthcare, hospitality, restaurants, and schools. FreshPoint also supplies grocery stores and other wholesale suppliers with apples to zucchini and everything in between. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

COMPENSATION: $19.33 - $28.99


ABOUT THE ROLE

Purpose

This role is responsible for supporting the quality assurance and control activities within the organization. This role involves coordinating quality processes, maintaining documentation, and assisting in audits and inspections. The Coordinator will work closely with the quality team to ensure that products and services meet established quality standards.

Responsibilities

  • Assist with the ongoing development of plant standards and programs.
  • Enforce the QA program through communication with production personnel.
  • Problem solving & trouble shooting of product quality issues.
  • Conduct pre-operational checks to verify sanitation.
  • Conduct environmental swabs and maintain the environmental program to verify effectiveness of sanitation and detect any pathogen harborage.
  • Monitor and verify production process according to specification and conduct regular process line testing.
  • Monitoring production staff and surroundings for GMP & HACCP compliance
  • Data entry, record keeping & completion of QA forms.
  • Conduct calibration on several monitoring devices such as thermometers, pH meters, Chlorine electrodes etc.
  • Conduct shelf-life studies and assist with product development projects.
  • Assist in investigating product quality, foreign matter, and food borne illness complaints.
  • Assist with the monitoring of janitorial service, sanitation, and pest control programs.
  • Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Freshpoint’s Food Safety Program, specific for the assigned role.
  • Any other food safety & quality control related job assigned by Food Safety Program Manager
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Perform other duties as assigned.
  • Skills
  • Strong organizational and time management skills.
  • Good communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work collaboratively with other departments.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Willingness to learn and adapt to new quality management tools and software.
  • Analytical and problem-solving skills.

Certifications

Education

Associate’s degree in related discipline or an additional 2 years of relevant experience in lieu of degree

Experience

0-1 years of experience

Physical Demands

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements

0-25%

OUR VALUES

  • Our Purpose: Connecting the world to share food and care for one another
  • Our Mission: Delivering success for our customers through industry-leading people, products and solutions
  • Our Identity: Together we define our future of foodservice and supply chain

OUR COMMITMENT

Sysco is committed to Employment Equity.

Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

Here’s a sample of the many benefits Sysco colleagues enjoy
  • Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Voluntary Optional Insurance
  • Parental Leave Plan
  • Company Pension Plan
  • Group RRSP & TFSA
  • Employee and Family Assistance
  • Stock Purchase Plan
  • Maple Virtual Care
  • Unlimited on-line learning
  • Sysco product discounts
  • Preferred vendor discounts
  • Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This job requisition is for a high-volume role and is always accepting applicants.

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